Villas of Muskoka A Family Resort
Everything you need to know about your stay with us at the Villas of Muskoka
By booking with us at the Villas of Muskoka you and your guests have agreed to all the information in this document.
Villas of Muskoka is a self-catering Family Resort that is open year around. We have 21 townhomes in 8 buildings all overlooking Lake Muskoka.
Address: 1841 Muskoka Road Hwy 118 West, Bracebridge, ON
GPS 45 03’ 15’N and 70 25’ 24’ W at 228M
Employee or messaging service available by calling 705-645-1800 or texting 705-706-5300
Reservations can be booked online at our web site: www.villasofmuskoka.com
Reservations And Cancellation Policies
Bookings can be made directly through our web site at www.villasofmuskoka.com or by call us at 1-705-645-1800. Or 3rd party sites.
We offer rate specials during certain times of the year and for early bookings please check out our Web site Offers & Packages
A 50% deposit of your total villa stay including taxes is required to secure your reservation. The remaining balance of your stay will be charged within 72 hours of your arrival. 3rd party sites have different deposit and payment policies.
Payments: Can be made by e-transfer to email@example.com or by Visa or MC
Securing your reservation with a credit card means you accept the terms of our cancellation policy. Once the booking has been processed you will receive a confirmation email that outlines the summary of your booking. Please review the information carefully and contact us immediately at firstname.lastname@example.org if you need to make any changes or corrections.
A valid credit card is required to make a reservation, your reservation is not confirmed until the deposit has been processed.
You must be a minimum of 25 years old to make a reservation.
Damage: A credit card is required before checking in, it will be pre-authorized for $1000 in case of damage, missing items or if the Villa is left in an unacceptable condition on departure. Any damage caused to the rented unit (including but not limited to damage to furniture, fixtures, flooring, walls, doors, appliances, and the unit’s exterior) will be paid by the registrant. Villas of Muskoka reserves the right to charge the cost of damage to the Credit Card on file and agrees to provide the guest with a statement of charges.
As the holder of the registered Credit Card used for payment. You must remain in house for the duration of the contracted stay with Villas of Muskoka Resort. The registered guest accepts responsibility for other unit occupants.
Stays from 06/28/2024 to 09/02/2024 our cancellation policy is as follows: If you need to cancel and it is 30 days or more before your arrival date a full refund will be given. Cancellation under 30 days the deposit will be forfeited.
On all other stays, our cancellation policy is as follows: If you need to cancel and it is 7 days or more before your arrival date a full refund will be given. Cancellation under 7 days the deposit will be forfeited.
For groups that book, our cancellation policy is as follows for groups of 3 or more Villas. If some or all the group needs to cancel, and it is 30 days or more before the arrival date a full refund will be given. Cancellation under 30 days the deposit will be forfeited. This applies all year round. 8
The maximum occupancy of a villa is as follows: 2-bedroom villa 4 persons, 3-bedroom villa 7 persons and 4-bedroom villa 8 persons. MAXIMUM people in a unit includes all children. Guests renting a villa MUST fully disclose the number of people staying in the unit to meet fire code regulations. Any guests exceeding the villa limit must rent an additional villa, subject to availability. If the Villas of Muskoka does not have adequate inventory guests exceeding the villa limit must find alternative accommodation.
Sale of Villas
As you may be aware our individual Villas are for sale, and some have been purchased. When booking a Villa, we can guarantee you the size of the Villa, 3 bedrooms with loft or 2 bedrooms but we cannot guarantee your Villa number will not change.
Check In and Check Out
Check-in time is any time after 4pm. Check-out time is 10am. Earlier arrival and later departure times maybe sometimes be arranged in the off season. Due to the high volume of business, early check-ins or late check-outs are not available during the summer or holiday seasons.
Instructions for check-in will be forwarded a few days before your arrival.
If you have booked with Airbnb, we will receive your payment directly from them. If you have booked through another 3rd party or directly, Arlene will have taken the final payment within 72 hours of your arrival, so you don’t have to check in with the office. A receipt of your stay will be emailed upon your departure.
We ask that you email use your car(s) information so the type, model, color, and license number within 24 hours of your arrival, so we know who to get in touch with if a there is a parking issue.
Your Villa Contains
The kitchen is stocked with the following: Drip coffee maker & paper filters, salt & pepper, toaster, kettle, small, medium, and large pots, small, medium, and large fry pans, dishes, glassware & cutlery for the number of guests the Villa accommodates. Knives, strainer, 2 plastic bowls, baking sheet, milk container, cutting board, oven mitts, 2 drying towels and 2 washing clothes, corkscrew, plastic spoon, soup ladle, lifter, grater, measuring cup, can opener, potato peeler and masher.
Gas BBQ, tongs, propane tank and Muskoka Chairs on porch
Hangers in each closet – 1 Hairdryer
Iron and Ironing Board, broom, and dustpan
Laundry Soap for washer & dryer
Linen for all the beds with comforters and pillows
Large towel and hand towel for each occupant in the Villa – Bathmat for outside of each shower. (No beach towels, please bring your own)
You will find a 3-day supply of dishwasher soap, kitchen sink soap, paper towel, garbage bags, toilet paper, laundry soap, shampoo, and face soap. Please bring additional supplies.
Extras to bring: Beach Towels and Children’s Life Jackets: We DO NOT provide beach towels we ask that you please bring your own. There is a washer and dryer in each unit.
Board games and lawn games
Lawn Chairs for beach (All Villas have Muskoka chairs on their decks please do not move off the decks.) Firepits have benches.
Extra bath and kitchen supplies
Waterfront and Recreational Facilities
We have lots of green space, a beautiful beach, swimming, docking space (please pre-book $ apply) Fishing from dock and shoreline, 3 Firepits (1) available in winter), Ball Hockey (available all year) basketball, tetherball, horseshoes. Canoes, kayaks, and stand-up paddleboards (SUPS) available until (Thanksgiving Weekend). Water raft with slide and log (available from May Long Weekend to Labour Day Weekend). We have some Adult Lifejackets, but no children’s jackets please bring children’s Lifejackets.
We do not provide beach chairs; we suggest you bring your own lawn chairs or beach towels for the beach. We have benches at our fire pits but if you prefer a lawn chair, please bring with you. (All Villas have Muskoka chairs on their decks please do not move off the decks.)
Clubhouse Recreation Room: Open from 10am to 5pm each day. Depending on occupancy. Air hockey, Foosball, Ping Pong, board games, books, and washrooms.
Boat Docking: We have docking space for motorized boats. YOU MUST book ahead with the resort to reserve your spot. We do have a per night charge plus HST.
Firewood: We no longer sell firewood, please obtain firewood in town. We do not reserve firepits it is first come.
Villas of Muskoka (Villas of Lake Muskoka) (listed as Villas below) – Activity WAIVER
The guest that booked the Villa is responsible that all their guests understanding the Villas of Muskoka Activity WAIVER.
Adult Life Jackets are available by the Villas for guests use. Guests are instructed to bring life jackets for their children. The Villas does not provide children’s life jackets. It is the law to have a life jacket for each person in a boat, we recommend they be worn. We also provide orange safety kits for each of the Villas non-motorized boats. Please make sure they are taken. (We classify a boat at the Villas as a canoe, kayak, or standup paddleboard that we provide). This activity waiver is for all water & land recreational activities on the property. Children are also to wear their life jacket on the bouncer raft, slide and log.
The registered guest:
- I have full legal responsibility for the decisions regarding myself and my guests at my Villa.
- I accept on behalf of myself and my guests at my Villa, that there is a risk of serious injury or death in participation in swimming and other boating and recreational activities; and
- I am satisfied that myself and my guests are physically and emotionally able to participate in such activities and voluntarily assume the risks of such participation; and
- I understand and will instruct my guests that all rules for participation must be followed, and I am responsible for the safety of myself and my guests.
- I will immediately remove my guests or myself from water and other activities if I observe any unsafe condition or feel that I or my guests are no longer able to participate in the activity.
I UNDERSTAND AND AGREE, ON BEHALF OF MYSELF AND MY GUESTS AND OUR HEIRS ASSIGNS, PERSONAL REPRESENTATIVES AND NEXT OF KIN, THAT MY EXCECUTION OF THIS DOCUMENT CONSTITUTES:
- AN UNQUALIFIED ASSUMPTION OF ALL RISKS associated with participation in the activities by myself and my guests.
- A FULL AND FINAL RELEASE AND WAIVER OF LIABILITY AND ALL CLAIMS that I have or may in the future have against the Villas; the Villas directors, officers, employees, insurers, members, agents and/or sponsors; and/or other Villa guests.
- AN AGREEMENT NOT TO SUE THE RELEASEES for any loss, injury, costs or damages, of any form or type, however caused or arising from the participation of myself or my guests in the water activities, even if due to the negligence of any of the Releasees.
- If any guest on the property decides to bring their own boat or recreational piece of equipment (such as non-motorized boat, motorized boat, floatation device, trampoline, water pad etc they are responsible for all persons using the equipment.
As the registered guest I agree to the above.
By booking with us at the Villas of Muskoka you and the rest of your group agree to the above release and waiver. You and your group understand it to be a binding legal agreement and are aware that by being the registered guest of the Villas of Muskoka this agreement has your party waiving certain substantial legal rights which you and your guests may have against the Releasees.
Villas of Muskoka (Villas of Lake Muskoka)
1841 Muskoka Road Hwy 118 West Bracebridge, ON 705-645-1800
Please turn down the Heat thermostat if on to 16C or 59F or if A/C thermostat to 20C or 70F. Turn the Fireplace thermostat all the way down so that the fireplace turns off.
Leave the keys for the Villa on the kitchen counter.
Please leave Villa clean and tidy. Counters wiped down, dirty dishes in the dishwasher with detergent and turned on.
White towels and kitchen towels put in washer with a little laundry soap that is provided and turned onto NORMAL.
All furniture should be put back to the location that it was on your arrival.
If you have taken items from one Villa to the next (coffee cups, silverware, Muskoka Chairs etc.) please return to the Villa they originally came from.
Garbage and empties if on decks or around your Villa please pick up and put in garbage and recycling containers.
Recycling and Garbage please take to bins near building 3. If recycling filled, please leave beside the bins.
If Villa is exceptionally messy or dirty or not with original contents extra charges will apply.
Housekeeping: Daily housekeeping service IS NOT provided during your stay. All units have a washer and dryer, cleaning clothes, broom and dustpan. Please refer to our Before Departing for how the Villa is to be left on your departure.
Our Wifi is very good at the Villas. The password for each Villa is in the information booklet in each Villa. Our Wifi is public.
We have Smart TV’s in each Villa that run off the internet (we do not have cable TV) You might want to bring some downloaded movies and passwords for your Netflix, Prime and Amazon accounts.
Our Tap Water is good to drink we have an extensive water system.
PLEASE no Baby Wipes are to be flushed down the toilets it can damage the septic system. Also, no bacon grease or frying oil down the sinks as it also damages the septic system.
Playpens and Cots Although we do our best to accommodate requests, we have a limited supply so please reserve prior to arrival.
There are 2 thermostats in each unit, the larger one is for the furnace/air conditioner and the smaller one is for the fireplace (if unit has a fireplace) The fireplace will not stay on if you have the furnace set to high.
You will receive 2 keys per Villa a $10 per key will be charged if not returned.
Lost & Found: All items will be kept for 90 days. To maintain privacy, guests of the Villas of Muskoka are responsible for initiating contact with the resort regarding any lost items and will bear the responsibility of providing a method of payment for the delivery of the item.
Parking: Outdoor parking is free of charge.
Maintenance Items: If you find any maintenance items that require our attention, please let us know.
Power Outages: The Villas of Muskoka is in the heart of cottage country and there are occasional power outages. We do not have backup generators. No allowance of fees charged can be made for power interruption it is beyond the control of the Villas of Muskoka.
No Tobacco or Marijuana smoking is allowed inside any of the Villas, around doors & windows of the units or near your neighbors Villa. If the smell of smoke is in your Villa on departure a $300 fee will be charged to the registered credit card.
Our quiet hours are from 11pm to 7am. We are a very quiet property, no parties or loud music. One warning will be given if your group is too loud, if we still have a problem, we will call the local OPP and your group will be asked to leave the property.
Villa of Muskoka Owners
Villas of Muskoka is a multi-use resort property, meaning a mix of travelling public guests and owners. When staying within a multi-use property, it is always important to think of others and bear in mind that you may be staying in and within proximity to an owner’s Villa. It is our goal to provide all our guests with a safe and friendly experience.
As the reservation holder you are the only person that can obtain details of this reservation. If you would like additional individuals to have access, their name must be added to the reservation (please contact the office). No information regarding this reservation will be shared otherwise.
NO Pet Policy
As of January 1, 2023
Sorry pets are no longer allowed for guests renting at the Villas of Muskoka.
The Villas of Muskoka has a NO pet policy for guests renting a Villa. The exception is for certified service animals. If you have a certified service animal, valid paperwork must be provided at the time of reservation to put on file and all service animals must wear a service vest while on property to be identified.
Sorry NO Exceptions:
By booking with us at the Villas of Muskoka you and the other guests staying with you have agreed to all the above information in this document voluntarily without inducement.
We accept Visa, MasterCard, Visa Debit and MasterCard Debit
Arlene Reville, Innkeeper
For more information, please call 1-705-645-1800 or email email@example.com